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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alyssa Brenner

May 4, 2023

5  out of  5 rating by Alyssa Brenner
"Excellent customer service! Went into depth with everything. Answered any of the questions I had right away. Gave me everything I needed plus more at a lower rate! Thank you Shane!"

Eli Mason

February 25, 2023

5  out of  5 rating by Eli Mason
"Real good guy. Helped me understand everything and get the right insurance policy. Glad to be working with him & definitely recommend him"

Sandra Gabbard Wicker (Sandy)

February 25, 2023

5  out of  5 rating by Sandra Gabbard Wicker (Sandy)
"State Farm has always came thru with their promises & services. They also are very patient, professional & kind with their dealing with customers. I had some issues with installing the drive safe Beacon but they walked me thru it the whole 3 attempts of stalling it with kindness & humor. You can't go wrong with signing up with Shane & his crew at State Farm!"

Sara Wingfield

January 20, 2023

5  out of  5 rating by Sara Wingfield
"Alex was absolutely so wonderful and helpful! I will definitely always recommend!!!!"

Tamera Houchen, RN

January 5, 2023

5  out of  5 rating by Tamera Houchen, RN
"Could not have been any easier! Shane was helpful and professional, and my insurance premium was cut IN HALF!"

Rosemary vanlandingham

December 22, 2022

5  out of  5 rating by Rosemary vanlandingham
"great and friendly"

Trista Noe

December 13, 2022

5  out of  5 rating by Trista Noe
"Wouldn’t want to get my insurance from anyone else. Great people and love their pups!"

Allison Godown

November 3, 2022

5  out of  5 rating by Allison Godown
"I have been with this State Farm for a little while now and the staff has always taken care of me and all of my insurance needs. I Highly recommend."

Bradley Hampton

October 26, 2022

5  out of  5 rating by Bradley Hampton
"Shane is great to work with! He went over all of my new coverages and how they compare to my old company. Thanks for the savings!"

Tami Toney

October 5, 2022

5  out of  5 rating by Tami Toney
"Outstanding, quick, and reliable customer service! Thank you Shane for all of your help always!"

Susan Chase

September 6, 2022

5  out of  5 rating by Susan Chase
"Mr. Bietry and his terrific staff were attentive, prompt, and very helpful in getting my claim settled. I am completely satisfied and have no hesitation in offering the highest rating for him and the agency."

Linda Smith

August 8, 2022

5  out of  5 rating by Linda Smith
"They were super easy and patient with me during this transaction. Highly recommend them."

Jason White

July 22, 2022

5  out of  5 rating by Jason White
"Shane and his team are great. They go above and beyond to make sure customers get too notch service."

Alan Ayette

April 25, 2022

5  out of  5 rating by Alan Ayette
"Shane and his staff were very helpful in giving an estimate. We switched from Progressive. I'm glad to have a local agent I can trust."

Mike Parker

April 21, 2022

5  out of  5 rating by Mike Parker
"Always there for us ! Thank you Mike and Dena"

Alicia Buck

March 25, 2022

5  out of  5 rating by Alicia Buck
"Friendly employees good rates in all a good expierence"

Shade Brubaker

March 15, 2022

5  out of  5 rating by Shade Brubaker
"Extremely satisfied with the support from this agency. The Staff, specifically Brooklyn G. went above and beyond to help me out. Would highly recommend to all those who are in need of insurance."

Chase Smith

March 11, 2022

5  out of  5 rating by Chase Smith
"The people here were very friendly and helpful. And did their best to give me the cheapest rate they could give me"

Janet Hutton

February 9, 2022

5  out of  5 rating by Janet Hutton
"The office staff and pooch piper are so friendly and inviting. Taking care of our insurance needs and offering delicious lattes to welcome us"

Daniel sparks

January 17, 2022

5  out of  5 rating by Daniel sparks
"I've been with state farm for years. I recently had a accident and really didn't know what to do. Shane and his team went above and beyond to assist me with my claim. They also took extra time and much care to provide several quotes so I could best choose how to move forward with a newer vehicle when that time came. Thanks guys!"

Wendelin Anderson

January 11, 2022

5  out of  5 rating by Wendelin Anderson
"I have been with state farm for many years. Everyone is always patient, respectful and any questions you have or don't understand the staff explains everything. I would highly recommend State Farm 👍👍👍👍"

Pam Branum

January 4, 2022

5  out of  5 rating by Pam Branum
"Shane addressed my insurance need quickly and resolved the issue with a professional but personal solution. I am very satisfied with the way his office conducts business. I would highly recommend them for your insurance needs. His staff are very friendly and helpful. He is also available to answer questions and truly cares about his clients. Keep up the good work. Thanks Shane!"

Cameron Harrison

December 20, 2021

5  out of  5 rating by Cameron Harrison
"Shane was super informative and helped me with my car insurance. If you live in Indiana/Ohio I highly recommend him!"

Chad Dill

December 19, 2021

5  out of  5 rating by Chad Dill
"Shane was able go over my life insurance policy with me to make sure it met all my families needs. Very professional and personable."

Dirk Lewis

December 19, 2021

5  out of  5 rating by Dirk Lewis
"Shane was able to provide a great Life Insurance package for my Parents. If you’re in the market for Insurance I suggest speaking with Shane Bietry. He really knows his stuff."